\n \n No, we don't include invoices within orders as standard (less paper!). Instead, all of the confirmation and dispatch information is sent via email to the purchaser. This means the recipient won't know of any pricing\/purchaser information. You can even use the checkout form to have the order dispatched directly to the recipient's address. All of the information needed to return any items if needed is on the packaging.\n <\/span>\n <\/p>"},"borderRadius":{"id":58747543,"value":"4px"},"textColor":{"id":58747544,"value":"#{text.color}"},"backgroundColour":{"id":58747545,"value":"#0000"}}}],"properties":{"title":{"id":58747533,"value":"Are there receipts with prices on inside the bag?"},"questionMeta":{"id":58747534,"value":"Are there receipts with prices on inside the bag?"},"answerMeta":{"id":58747535,"value":" \n \n No, we don't include invoices within orders as standard (less paper!). Instead, all of the confirmation and dispatch information is sent via email to the purchaser. This means the recipient won't know of any pricing\/purchaser information. You can even use the checkout form to have the order dispatched directly to the recipient's address. All of the information needed to return any items if needed is on the packaging.\n <\/span>\n <\/p>"},"template":{"id":58747536,"value":"expandable"},"padding":{"id":58747537,"value":"0"},"fullWidth":{"id":58747538,"value":"0"},"fullBackgroundColor":{"id":58747539,"value":"#fff0"},"published":{"id":58747540,"value":"1"},"conditions":{"id":58747541,"value":"[]"}}},{"id":2842902,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":12,"items":[{"id":2842903,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":58747594,"value":" \n The items are regular fitting, so we recommend taking this into consideration when placing your order. All of the products are modelled on standard UK high street sizes and fit true to size. You can find size guides on each of our product pages to help you with your decision. We operate a free exchange policy (free returns address on UK orders) should you need to swap your item for another size. You can find the returns information on the main FAQ page.\n <\/p>"},"borderRadius":{"id":58747595,"value":"4px"},"textColor":{"id":58747596,"value":"#{text.color}"},"backgroundColour":{"id":58747597,"value":"#0000"}}}],"properties":{"title":{"id":58747585,"value":"Do the sizes come up big or small?"},"questionMeta":{"id":58747586,"value":"Do the sizes come up big or small?"},"answerMeta":{"id":58747587,"value":" \n The items are regular fitting, so we recommend taking this into consideration when placing your order. All of the products are modelled on standard UK high street sizes and fit true to size. You can find size guides on each of our product pages to help you with your decision. We operate a free exchange policy (free returns address on UK orders) should you need to swap your item for another size. You can find the returns information on the main FAQ page.\n <\/p>"},"template":{"id":58747588,"value":"expandable"},"padding":{"id":58747589,"value":"0"},"fullWidth":{"id":58747590,"value":"0"},"fullBackgroundColor":{"id":58747591,"value":"#fff0"},"published":{"id":58747592,"value":"1"},"conditions":{"id":58747593,"value":"[]"}}},{"id":2842904,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":13,"items":[{"id":2842905,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":58747607,"value":" \n \n All orders are shipped in sustainable, eco-friendly packaging, designed with the environment in mind and made with natural materials. They are rip-proof, splash-proof mailers made from paper. Large orders come in cardboard boxes sealed with environmentally friendly tape. It shouldn\u2019t be obvious to the recipient what you\u2019ve purchased, unless they\u2019re already familiar with our packaging\u2019s unique ocean themed doodle pattern.\n <\/span>\n <\/p>"},"borderRadius":{"id":58747608,"value":"4px"},"textColor":{"id":58747609,"value":"#{text.color}"},"backgroundColour":{"id":58747610,"value":"#0000"}}}],"properties":{"title":{"id":58747598,"value":"Will it be obvious what I've bought? I want to keep it a surprise."},"questionMeta":{"id":58747599,"value":"Will it be obvious what I've bought? I want to keep it a surprise."},"answerMeta":{"id":58747600,"value":" \n \n All orders are shipped in sustainable, eco-friendly packaging, designed with the environment in mind and made with natural materials. They are rip-proof, splash-proof mailers made from paper. Large orders come in cardboard boxes sealed with environmentally friendly tape. It shouldn\u2019t be obvious to the recipient what you\u2019ve purchased, unless they\u2019re already familiar with our packaging\u2019s unique ocean themed doodle pattern.\n <\/span>\n <\/p>"},"template":{"id":58747601,"value":"expandable"},"padding":{"id":58747602,"value":"0"},"fullWidth":{"id":58747603,"value":"0"},"fullBackgroundColor":{"id":58747604,"value":"#fff0"},"published":{"id":58747605,"value":"1"},"conditions":{"id":58747606,"value":"[]"}}},{"id":2842906,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":14,"items":[{"id":2842907,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":58747620,"value":" \n Yes, in your confirmation and dispatch emails there\u2019s a link which takes you to the FAQ page. Head to the My Order section and follow the instructions to edit or cancel your order. (Please note, this is only possible if your order hasn't yet been processed).\n <\/p>"},"borderRadius":{"id":58747621,"value":"4px"},"textColor":{"id":58747622,"value":"#{text.color}"},"backgroundColour":{"id":58747623,"value":"#0000"}}}],"properties":{"title":{"id":58747611,"value":"Can I cancel or amend my order?"},"questionMeta":{"id":58747612,"value":"Can I cancel or amend my order?"},"answerMeta":{"id":58747613,"value":" \n Yes, in your confirmation and dispatch emails there\u2019s a link which takes you to the FAQ page. Head to the My Order section and follow the instructions to edit or cancel your order. (Please note, this is only possible if your order hasn't yet been processed).\n <\/p>"},"template":{"id":58747614,"value":"expandable"},"padding":{"id":58747615,"value":"0"},"fullWidth":{"id":58747616,"value":"0"},"fullBackgroundColor":{"id":58747617,"value":"#fff0"},"published":{"id":58747618,"value":"1"},"conditions":{"id":58747619,"value":"[]"}}},{"id":2842908,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":15,"items":[{"id":2842981,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":58749380,"value":" In your confirmation and dispatch emails there\u2019s a link which takes you to the FAQ page and contact form. Alternatively, fire over an email to hello@oilonshirt.com<\/a> and our dedicated customer experience team will be in touch.<\/p>"},"borderRadius":{"id":58749381,"value":"4px"},"textColor":{"id":58749382,"value":"#{text.color}"},"backgroundColour":{"id":58749383,"value":"#0000"}}}],"properties":{"title":{"id":58747624,"value":"I've got a question about my order, how do I get in touch?"},"padding":{"id":58747628,"value":"0"},"fullWidth":{"id":58747629,"value":"0"},"fullBackgroundColor":{"id":58747630,"value":"#fff0"},"published":{"id":58747631,"value":"1"},"conditions":{"id":58747632,"value":"[]"},"questionMeta":{"id":58749377,"value":"I've got a question about my order, how do I get in touch?"},"answerMeta":{"id":58749378,"value":" In your confirmation and dispatch emails there\u2019s a link which takes you to the FAQ page and contact form. Alternatively, fire over an email to hello@oilonshirt.com<\/a> and our dedicated customer experience team will be in touch.<\/p>"},"template":{"id":58749379,"value":"expandable"}}},{"id":2842912,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":16,"items":[{"id":2842913,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":58747659,"value":"